Shipping policy

Shipping Policy

Processing Time

Orders are processed within 1-3 business days after payment is received. Orders placed on weekends or holidays are processed on the next business day.

Delivery Time

Estimated delivery time is 7-12 days after your order ships. Delivery times are estimates and may be affected by carrier delays, customs, weather, or high-volume periods.

Shipping Rates

We offer free shipping on all orders.

Order Tracking

Once your order ships, we will email you a confirmation with a tracking number so you can follow your package.

Lost, Delayed, or Damaged Packages

If something goes wrong during transit, we will take care of it. If your package is lost or arrives damaged, contact us at atashstore.com@gmail.com and we will resend your order or issue a full refund at no cost to you.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. If you need to change your address, contact us as soon as possible.

Customs, Duties, and Taxes

For international orders, any customs duties or import taxes charged by the destination country are the responsibility of the customer.

Questions?

Email us at atashstore.com@gmail.com and we will respond within 1-2 business days.